Privacy Policy

Introduction

Dream Team Family Dentistry ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our dental practice or use our website.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name, address, phone number, and email address
• Date of birth and Social Security number (for insurance purposes)
• Insurance information and billing details
• Emergency contact information

Health Information

As a healthcare provider, we collect protected health information (PHI) as defined by HIPAA, including:

• Medical and dental history
• Treatment records and clinical notes
• X-rays, photographs, and diagnostic images
• Prescription and medication information

Website Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• IP address and general location information

How We Use Your Information

We use the information we collect for the following purposes:

• To provide dental care and treatment services
• To schedule and manage appointments
• To process insurance claims and billing
• To communicate with you about your care
• To send appointment reminders and follow-up information
• To comply with legal and regulatory requirements
• To improve our services and patient experience

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, technical, and physical safeguards to protect your protected health information (PHI).

You have certain rights regarding your health information, including the right to:

• Access and obtain a copy of your health records
• Request amendments to your health records
• Receive an accounting of disclosures
• Request restrictions on certain uses and disclosures
• Request confidential communications

A complete Notice of Privacy Practices is available at our office upon request.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent or at your direction
• For treatment, payment, and healthcare operations
• With insurance companies to process claims
• With referring dentists and specialists involved in your care
• As required by law or legal process
• To protect our rights or the safety of others

Data Security

We implement appropriate security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted electronic records systems
• Secure physical storage for paper records
• Staff training on privacy and security practices
• Access controls limiting who can view your information

Children's Privacy

We provide dental services to patients of all ages, including children. When treating minors, we collect information from parents or legal guardians. Parents and guardians have the right to access their child's health information and make decisions about its use and disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.