Frequently Asked Questions

Find answers to common questions about our dental services, insurance, appointments, and more.

Insurance & Payment

Do you accept TennCare?
Yes, we proudly accept TennCare! We believe everyone deserves access to quality dental care. Our team is experienced in working with TennCare patients and will help you understand your covered services. Call us to verify your specific benefits and schedule your appointment.
What insurance plans do you accept?
We accept most major dental insurance plans including:
  • Delta Dental
  • MetLife
  • Cigna
  • Aetna
  • Guardian
  • United Healthcare
  • TennCare
If you don't see your insurance listed, please call us. We work with many other providers and can verify your benefits before your appointment.
Do you offer payment plans?
Yes! We offer flexible payment options to make dental care affordable for everyone:
  • CareCredit - Interest-free financing options available
  • In-house payment plans - Spread the cost of treatment over time
Our team will work with you to find a payment solution that fits your budget. Don't let cost prevent you from getting the care you need!
What forms of payment do you accept?
We accept multiple payment methods for your convenience:
  • Cash
  • Personal checks
  • All major credit cards (Visa, MasterCard, American Express, Discover)
  • Apple Pay
  • Google Pay
  • CareCredit
What if I don't have insurance?
No insurance? No problem! We offer:
  • Affordable self-pay rates - Competitive pricing for uninsured patients
  • Flexible payment plans - Break up larger treatments into manageable payments
  • CareCredit financing - Apply for healthcare credit with promotional financing options
We believe quality dental care should be accessible to everyone. Talk to our team about options that work for your situation.

Your First Visit

What should I bring to my first appointment?
Please bring the following to your first visit:
  • Insurance card (if applicable)
  • Valid photo ID (driver's license or state ID)
  • List of current medications (including dosages)
  • Medical history information (allergies, conditions, previous surgeries)
  • Previous dental records or X-rays (if available)
Arriving 15 minutes early allows time to complete any remaining paperwork.
What happens during my first visit?
Your first visit includes:
  • Comprehensive oral examination - Thorough evaluation of your teeth, gums, and mouth
  • Digital X-rays - To see what's happening below the surface
  • Professional cleaning - Remove plaque and tartar buildup
  • Treatment plan discussion - We'll explain any findings and recommended treatments
  • Questions answered - Time to address all your concerns
We take the time to get to know you and understand your dental goals.
How long is the first appointment?
Plan for 60-90 minutes for your first visit. This allows adequate time for:
  • Completing new patient paperwork
  • A thorough examination
  • X-rays and cleaning
  • Discussing your treatment options
We never rush our patients. Your first visit sets the foundation for your dental care journey with us.
Do you see children?
Yes! Dream Team Family Dentistry is a true family practice. We welcome patients of all ages, from toddlers to grandparents. Our team is experienced in pediatric dentistry and creating positive dental experiences for children. We recommend bringing children in for their first dental visit by age 1 or when their first tooth appears.
Is same-day treatment available?
Often, yes! Depending on your needs and our schedule, we can frequently provide treatment on the same day as your consultation. This is especially common for:
  • Dental emergencies
  • Simple fillings
  • Extractions
  • Same-day crowns (using our in-house technology)
Let us know when scheduling if you're interested in same-day treatment, and we'll do our best to accommodate you.

Sedation & Anxiety

I'm terrified of the dentist. Can you help?
Absolutely! Dental anxiety is very common, and we specialize in helping nervous patients feel comfortable. We offer:
  • IV sedation - For patients who want to sleep through their procedure
  • Nitrous oxide (laughing gas) - Mild relaxation during treatment
  • Compassionate care - Our team takes extra time with anxious patients
  • Comfortable environment - Warm blankets, headphones, and a calming atmosphere
Many of our patients who were once terrified of the dentist now look forward to their visits. We'll work with you to find the right approach.
Is IV sedation safe?
Yes, IV sedation is very safe when administered by trained professionals. Our sedation dentistry includes:
  • Pre-sedation health screening
  • Continuous monitoring of vital signs throughout your procedure
  • Advanced monitoring equipment
  • Staff trained in emergency protocols
Our oral surgery team has extensive training in IV sedation and has safely sedated thousands of patients. We'll review your medical history to ensure you're a good candidate.
What's the difference between IV sedation and nitrous oxide?
Nitrous Oxide (Laughing Gas):
  • Mild relaxation while staying awake
  • Breathed in through a mask
  • Effects wear off quickly - you can drive home
  • Good for mild anxiety or shorter procedures
IV Sedation:
  • Deeper sedation - most patients don't remember the procedure
  • Administered through an IV
  • Requires someone to drive you home
  • Ideal for severe anxiety or longer procedures
We'll help you choose the best option based on your anxiety level and the treatment needed.
Will I feel pain during my procedure?
No, you should not feel pain. We use multiple methods to ensure your comfort:
  • Local anesthesia - Numbs the treatment area completely
  • Topical numbing gel - Applied before injections
  • Sedation options - From nitrous oxide to IV sedation
  • Gentle techniques - Our team is trained in minimizing discomfort
If you ever feel uncomfortable during a procedure, raise your hand and we'll stop immediately. Your comfort is our priority.

COVID-19 & Safety

What safety measures do you have in place?
Patient and staff safety is our top priority. We follow all CDC and ADA guidelines including:
  • Enhanced cleaning protocols - Treatment rooms thoroughly sanitized between patients
  • Advanced air filtration - HEPA filters and enhanced ventilation
  • Personal protective equipment (PPE) - All staff wear appropriate protection
  • Sterilization - Hospital-grade sterilization of all instruments
  • Health screenings - Temperature checks and health questionnaires
We've always maintained the highest standards of infection control, and continue to exceed industry requirements.
Should I wear a mask to my appointment?
We follow current local and CDC guidelines regarding masks. Please check with our office or visit our website for the most up-to-date mask policy. Regardless of current requirements, masks are always welcome if you prefer to wear one for your own comfort and protection.
What if I'm not feeling well before my appointment?
If you're experiencing any symptoms of illness - including fever, cough, sore throat, or other flu-like symptoms - please call us to reschedule your appointment. We want to protect all our patients and staff. There's no penalty for rescheduling due to illness, and we'll get you in as soon as you're feeling better.

Appointments & Scheduling

What are your office hours?
Our regular office hours are:
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Select Saturdays: 10:00 AM - 5:00 PM
We offer Saturday appointments to accommodate busy schedules. Call us to check Saturday availability.
Do you offer emergency dental care?
Yes! Dental emergencies don't wait, and neither should you. We offer same-day emergency appointments for:
  • Severe toothaches
  • Broken or knocked-out teeth
  • Lost fillings or crowns
  • Dental infections or abscesses
  • Trauma to the mouth
Call us immediately at (615) 907-3409 if you have a dental emergency. We'll work to see you the same day.
How far in advance should I schedule my appointment?
It depends on the type of appointment:
  • Routine cleanings and exams: 2-4 weeks in advance (we book up quickly!)
  • Specific procedures: 1-2 weeks, depending on complexity
  • Emergencies: Same-day appointments available
We recommend scheduling your next cleaning before you leave your current appointment to ensure you get your preferred time.
What is your cancellation policy?
We request 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer that time to another patient who may be waiting for an appointment. We understand that life happens - just give us as much notice as possible.

Languages & Accessibility

What languages does your staff speak?
Our multilingual team can serve you in:
  • English
  • Spanish (Espanol)
  • Arabic
We're proud to serve our diverse Murfreesboro and surrounding areas community. Let us know your language preference when scheduling, and we'll ensure a team member who speaks your language is available during your visit.
Is your office wheelchair accessible?
Yes, our office is fully wheelchair accessible. Our facility features:
  • Accessible parking spaces
  • Ramp access to entrance
  • Wide doorways and hallways
  • Accessible restrooms
  • Treatment rooms that accommodate wheelchairs
If you have specific accessibility needs, please let us know when scheduling so we can ensure your comfort.
Do you accommodate patients with special needs?
Yes! We welcome patients with various special needs and are experienced in providing compassionate, individualized care. We can accommodate:
  • Patients with physical disabilities
  • Patients with developmental disabilities
  • Patients with sensory sensitivities
  • Patients requiring extra time or patience
Please share any specific needs or concerns when scheduling. We'll take extra time to ensure you or your loved one has a positive experience.
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Specific Procedures

How long do dental implants last?
Dental implants are designed to be a long-term solution. With proper care:
  • The implant post (titanium root) can last 20-30 years or even a lifetime
  • The crown (visible tooth) typically lasts 10-15 years before needing replacement
Success depends on good oral hygiene, regular dental visits, and avoiding habits like smoking. Many of our implant patients enjoy their implants for decades!
What is recovery like after wisdom teeth removal?
Most patients recover from wisdom teeth extraction in 3-7 days. Here's what to expect:
  • Days 1-2: Swelling and discomfort peak; rest and ice packs help
  • Days 3-4: Swelling decreases; soft foods recommended
  • Days 5-7: Most patients return to normal activities
We provide detailed aftercare instructions and pain management options. IV sedation is available for anxious patients, and most don't remember the procedure at all!
How long does a same-day crown take?
With our in-house same-day crown technology, you can get a permanent crown in just 2-3 hours in one visit. The process:
  • Digital scan - No messy impressions
  • Computer-aided design - Your crown is designed on-screen
  • In-house fabrication - Crown is crafted while you wait
  • Placement - Crown is fitted and bonded
No temporary crown, no second visit. You leave with your permanent, custom-made crown the same day!
Do dentures look natural?
Yes! Modern dentures look very natural and are custom-made for each patient. Today's dentures feature:
  • Teeth that match your natural tooth color and shape
  • Gum-colored bases that look realistic
  • Custom sizing for natural facial appearance
  • Premium materials that mimic natural teeth
We take time to ensure your dentures complement your face and give you a confident, natural-looking smile. Many people can't tell the difference between quality dentures and natural teeth!

Still Have Questions?

Can't find the answer you're looking for? Our friendly team is here to help. Give us a call or schedule a consultation.

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